Praiza Collection – Refund Policy

At Praiza Collection, customer satisfaction is our top priority. We understand that sometimes a product may not meet your expectations. To ensure a smooth shopping experience, we offer a simple and transparent refund policy.

Refund Eligibility

You may request a refund for any clothing item within 3 days of receiving your order, provided that the following conditions are met:

• The item is unused, unworn, and in its original condition.

• All original tags and packaging are intact.

• The item is free from stains, odors, alterations, or any form of damage.

How to Request a Refund

1. Contact Us:
   Call us at +92 311 0033496 within 3 days of receiving your order. Please keep your order number ready when contacting our customer support team.

2. Return Authorization:
   Once your refund request is reviewed and approved, we will provide you with return instructions and the return shipping address.

3. Ship the Item:
   Carefully pack the item and send it to the address provided. Return shipping charges are the responsibility of the customer. We strongly recommend using a trackable courier service, as Praiza Collection cannot be held responsible for items lost during return transit.

Refund Processing

• Once we receive your returned item, it will be inspected to ensure it meets our refund eligibility requirements.

• You will be notified whether your refund has been approved or rejected.

• If approved, the refund will be issued to your original payment method within 3 business days after approval.

• Depending on your bank or payment provider, it may take additional time for the refunded amount to appear in your account.

Non-Refundable Items

At present, all clothing items are eligible for a refund, provided they meet the conditions outlined in this policy.

Need Assistance?

If you have any questions regarding our Refund Policy or need help with a return, please contact our customer support team.

Phone: +92 311 0033496

We are always happy to assist you.